Meta Description: Understand StanBits’s simple cancellation and refund policy. Hassle-free process for cancellations, returns, and damaged items.

About This Policy

Effective Date: Oct 4, 2023
Operated by: StanBits (A Subsidy of StanBits Pvt. Ltd.)

At StanBits, we value customer trust and strive to ensure a reliable shopping experience. Our cancellation and refund policy exists to give you peace of mind during and after your purchase. We aim to be fair, quick, and responsive in addressing any concerns.

Order Cancellations

You may request a cancellation within 1–2 days of placing the order. However, cancellations are not guaranteed if the item has already been processed for shipping by our vendors.

Please note:

  • Perishable items like flowers, food, and similar products cannot be cancelled once ordered.
  • Cancellations made after shipping has started may not be accepted.
  • For digital goods or services, cancellation requests will be handled on a case-by-case basis.

To know more about consumer protection rights in India, visit the Department of Consumer Affairs.

Refunds and Replacements

We offer refunds or replacements in the following situations:

  • The product is damaged or defective upon arrival.
  • The item received is significantly different from what was described or shown on our website.
  • You notify our Customer Service team within 1–2 days of receiving the product.

Once your issue is reported, our team will evaluate your request and provide the appropriate solution, which could be a replacement, store credit, or a full refund depending on the case.

Reach us quickly via our Contact Us page.

Products with Manufacturer Warranty

Certain products may come with a manufacturer’s warranty. In such cases, please contact the brand’s official service center directly. Their resolution processes and terms will apply. You can learn more about how warranties work at India Consumer Helpline.

Refund Timelines

If your refund is approved, we will process it within 9–15 business days. Refunds are made to the original payment method. Bank processing times may vary based on your provider.

For bank delays, please consult with your respective payment gateway or issuing bank.

For more help, check our Shipping and Exchange, Privacy Policy, and Terms and Conditions pages.

Refund Policy sign

A smooth refund experience is part of our customer-first approach.

Final Note

We are committed to offering quality service and maintaining transparency in every transaction. If you are unsatisfied or face issues, don’t hesitate to contact us—we’re here to help.

Thank you for shopping with StanBits. Your satisfaction is our priority.